Pursuant to General Santos City Ordinance No. 26 Series of 2018, as amended in Ordinance No. 52, Series of 2020, effective transport and traffic management, efficient risks reduction and disaster management, and promotion of public safety and security are the foremost concerns and responsibilities of the Local Government Unit of General Santos City.
It is declared state policy in Section 5, Article II of the 1987 Philippine Constitution that the maintenance of peace and order, protection of life, liberty and property, and the promotion of general welfare are essential for the enjoyment of all the people of the blessings of democracy.
The effectiveness of the various protective and emergency services in the City of General Santos must be enhanced through a body which will be responsible for coordinating the programs and activities of existing units, offices, and organizations and providing functions and services not presently performed or not adequately performed by existing units, offices, and organizations.
There is hereby created the Public Safety Office (PSO), to be headed by a City Government Department Head II (Public Safety Officer), under the direct supervision and control of the City Mayor, who shall perform the following functions:
• Serve as the secretariat of the Motorized Tricycle Franchising Regulatory Board (MTFRB) and the City Disaster Risk Reduction and Management Council (CDRRMC);
• Have full control and direct supervision over the City Traffic Management Division, City Civil Security Division, City Disaster Risk Reduction and Management Division and Administrative Division;
• Administer and implement all traffic enforcement operations, traffic engineering services, traffic and transport planning, regulations and franchising, transport facilities management, traffic education programs, and movement of persons and goods;
• Coordinate the mobilization of manpower and resources in the implementation of contingency plans to limit the effects of disasters and other calamities;
• Secure public facilities and provide civil security assistance;
• Formulate and submit a more comprehensive and integrated city public safety and security plan, city transport and traffic operation and management plan, and City Disaster Risk Reduction and Management Plan (CDRRMP)to the Office of the City Mayor for its assessment and evaluation;
• Submit recommendations involving the transport and traffic operation and management, the road use programs, movements of persons and goods, institution of a system to regulate road users, reasonable tricycle fares and fees, risks reduction and disaster management, public safety, security and order to the City Mayor and the Sanggunian for appropriate action;
• Evaluate and recommend fare adjustment and/or increase in motorized tricycles services, public transport routes and services in all public transport modes, the imposition of fees, fines and penalties in the enforcement of traffic rules and regulations to the MTFRB with the approval of the Sanggunian;
• If found meritorious, the issuance, amendment, revision, renewal, suspension, or cancellation of MTOP to the MTFRB and for approval of the Sanggunian;
• Recommend to the City Mayor and for approval of the Sanggunian the possible and necessary routes or service routes for public utility vehicles and/or public utility jeepneys for approval of the Land Transportation Franchising and Regulatory Board (LTFRB);
• In extreme and/or extraordinary times, as recommended by the City Mayor, close thoroughfares and open new routes of services temporarily to address the impending situation. Provided, however, the Public Safety Office shall immediately inform in writing the Sanggunian of the said acts. The Sanggunian, within seventy-two (72) hours, shall convene through a special session and may ratify through a resolution or ordinance the said closure of thoroughfares and/ or opening of new routes;
• Coordinate and conduct trainings for members of the various units operating in the city performing public safety functions;
• Undertake advocacy activities to raise community awareness on specific issues affecting public safety and order as well as engage them in specific activities intended to promote public safety and order;
• Ensure the preparation and due execution in a most efficient and effective manner of the City Public Safety Plan;
• Recommend to the City Mayor other measures for the improvement of transport and traffic operation and management, public safety, security and order in the City;
• Conduct periodic reports, consolidate and submit all documents to the Public Safety Board and the City Mayor; and
• Perform other functions which are necessary for the effective implementation of this ordinance.
The Command and Control Center is a secured room in a facility that provides centralized monitoring, control and command of a situation, and provide the following functions:
• Operate a multi-hazard early warning system linked to ORR to provide accurate and timely advice to national or local emergency response organizations and the general public, through diverse mass media, particularly radio, landline communications, and technologies for communication within rural communities;
• Monitor the established citywide CCTV cameras;
• Receive and respond to emergency calls from other agencies and the general public through appropriate technologies;
• Deploy/dispatch appropriate resources to respond to emergencies;
• Link with other response agencies as deemed appropriate;
• Maintain a log of calls, incidences and actions taken by the receiving party;
• Disseminate advisories to the public through quad media and other technologies about any incident or condition that are relevant to public safety;
• Involve in developing and carrying out standard operating procedures, upgrading and updating, specific maintenance, and regular preventive maintenance of the Command and Control Center;
• Monitor and track all IT Systems for performance and uptime, using all available monitoring tools; and
• Perform security risk analysis and risk management.
The City Transportation and Traffic Engineering Division shall directly manage, control and supervise the following sections:
• Plan and conceptualize projects and programs that will improve the flow of traffic in the City;
• Undertake research and data analysis on traffic Situations, including transport routes and other aspects affecting traffic flow in the City;
• Determine and recommend fixation of fares or rates for the service provided in zone or from one zone to another, to the Public Safety Officer for appropriate action;
• Evaluate requests, in coordination with the City Planning and Development Office, for variances from the zoning ordinance that are likely to have significant traffic impact;
• Formulate and advocate programs that will promote and encourage walking and trips by public transport and higher capacity modes;
• In consultation with the City Engineer’s Office, City Planning and Development Office, and Department of Public Works and Highways, provide technical inputs into the preparation and updating of the City Land Use Plan, particularly the long-term road network plan of the City;
• Update and analyze the public transport routes and services covering motorized tricycles, buses, jeepneys and other public transport modes;
• Collect traffic data and statistics such as vehicular counts, road layout and dimensions. etc., and analyze the same for use in policy formulation; and
• Perform other duties and functions as directed by the Department Head.
Facilities Maintenance Section
• Coordinate with other government agencies such as but not limited to the City Engineer’s Office and DPWH on matters involving traffic operation and management, proper maintenance of roads, road signs, markings, traffic lights and signals;
• Monitor thoroughfares, sidewalks, gutters, waiting shed, road signs, markings, traffic lights and signals to ensure their cleanliness, proper maintenance and good condition;
• Install and maintain traffic signs, road and/or pavement markings and other traffic control devices or cause the preparation and installation of the same;
• Responsible for installing and maintaining tools of the fiber optic cable and Control and Command Center (C3), recommending new tools and technology, and updating systems;
• Review and recommend requests for approval for road diggings, road constructions, temporary closures, production and installation of traffic related signages from individuals, private entities and barangay councils, parades and conduct of extraordinary events that would reduce road capacity;
• Take charge of the illustration of city maps relative to traffic and traffic re-routing plans; and,
• Perform other duties and functions as directed by the Department Head.
The City Transport and Traffic Management Division shall directly manage, control and supervise the following units:
Motorized Tricycle Permitting Section.
• Administer the operation of all tricycles whether for public or private use within the City;
• Assess, facilitate, and submit the applications for tricycle franchise or Motorized Tricycles Operator’s Permit (MTOP) to Public Safety Officer for appropriate action;
• Inspect, assess, and determine the road worthiness of the tricycle-for-hire and recommend to the Public Safety Officer for appropriate action the issuance of Motorized Tricycles Operator’s Permit (MTOP) for tricycle-for hire;
• Conduct investigation over matters involving the suspension and cancellation and/or issuances of CPC and Motorized Tricycles Operator’s Permit (MTOP) and recommend the same to the Public Safety Officer for appropriate action;
• Post approved applications for franchise or Motorized Tricycles Operator’s Permit (MTOP) in all identified areas and conspicuous places;
• Collate, maintain and secure records pertaining to operation of tricycle for hire within the City;
• Recommend for the issuance, amendment, revision, renewal, suspension, or cancellation of MTOP to the Public Safety Officer for appropriate action;
• Conduct extensive research and study pertaining to fixation, imposition, collection and periodic review, and adjustment of reasonable fares, fees and other related charges in the regulation of tricycles for hire and submit the same to the Public Safety Officer for appropriate action;
• Cause the posting of the received applications for MTOP in a conspicuous place and at the Sangguniang Panlungsod website;
• Post the approved application for MTOP in a conspicuous place and at the Sangguniang Panlungsod website;
• Release the approved MTOP;
• Maintain the computerized database and other records pertaining to the operation and issuance of MTOP to MTHs;
• Do other related functions that are implied, inherent and necessary for the smooth and effective delivery of the tricycle transport services.
Operation and Enforcement Section.
• Assist and coordinate with other authorized government entities in administering traffic operation, management and control;
• Formulate guidelines relating to transport mobility, traffic control and regulations, and movement of persons and goods, and submit the same to the Public Safety Officer for evaluation and assessment;
• Conduct trainings, seminars and conferences on traffic control, and adopt possible measures that are deemed necessary in traffic operation and management;
• Coordinate and establish linkages with other government agencies and private sector concerned with activities and efforts relating to transport, mobility and traffic;
• Implement and enforce traffic laws and ordinances in coordination with other agencies of the government;
• Issue traffic citation tickets and apprehend traffic violators pursuant to the city traffic ordinances and other relative laws;
• Prepare and submit reports regarding traffic violations and other related incidents:
• Enforce and administer temporary road closures, excavations, motorcades and other activities requesting rerouting and closure that will affect traffic flow; and,
• Appear at hearings of the LTFRB to ensure that the issuance of permits of public convenience is consistent with the plans and program of the City;
• Perform other duties and functions as directed by the Public Safety Officer.
The City Civil Security Division shall have the following functions:
• Primarily responsible for the safety of government structures, properties, facilities and installations;
• Provide security and protection to the people of General Santos City, city officials and employees;
• Assign and deploy City Civil Security personnel in all events and activities conducted by the barangays and the City;
• Conduct appropriate surveillance and investigation activities to foil lawless elements, wrongful acts, terrorism and submit report to the Public Safety Officer and City Mayor. In doing so, Apprehend and/or arrest violators of national laws and ordinances pursuant to the provisions of the Rules of Court;
• Coordinate and assist with national and local law enforcement agencies and affiliate organizations, and with related offices of the city government on the proper implementation of laws and ordinances;
• Consolidate crime statistics report and submit appropriate recommendation to the Public Safety Officer;
• Coordinate with the PNP/AFP in organizing volunteers, crime watch and other similar organizations;
• Provide intelligence requirements pertaining to threat situation of the city; and,
• Perform other duties and functions as directed by the Public Safety Officer and Public Safety Council.
The City Disaster Risk Reduction and Management Division shall be responsible for setting the direction, development, implementation, and coordination of disaster risk reduction and management programs; mitigate the impact to vulnerable sectors of natural and man-made hazards and for undertaking appropriate response before, during and after such hazards or disasters in coordination with other government entities or agencies, private sectors, people’s organizations and nongovernmental organizations, and shall perform the following functions:
Planning Unit
• Design, program, and coordinate DRRM activities, consistent with the NDRRMC’s standards and guidelines;
• Facilitate and support risk assessments and contingency planning activities at the city and barangay levels;
• Consolidate local disaster risk information which includes natural hazard, vulnerabilities, and climate change risk, and maintain a local risk map;
• Conduct research and development initiative on DRRM;
• Formulate and implement a comprehensive and integrated CDRRM Plan in accordance with the national, regional, and provincial framework, and policies on DRR in close coordination with the City Development Council (CDC);
• Prepare and submit to the Sanggunian through the CDRRM Council and the CDC the annual CDRRMO Plan and Budget, the proposed programming of the CDRRMF other dedicated DRRM resources, and other regular funding source/s and budgetary support of the CDRRMO or;
• Implement policies, approve plans and programs of the CDRRMC consistent with the policies and guidelines laid down in Republic Act 10121; and train the most vulnerable sectors (women, children, senior citizens, and PWDs)in DRRM, especially in disaster preparedness.
Operations and Warning Unit
• Conduct continuous disaster monitoring and mobilize instrumentalities and entities of the LGUs, CSO, private groups and organized volunteers, to utilize their facilities and resources for the protection and preservation of life and properties during emergencies in accordance with existing policies and procedures;
• Develop, strengthen, and operationalize mechanisms for partnership or networking with the private sector, CSOs, and volunteer groups;
• Respond to and manage the adverse effects of emergencies and carry out recovery activities in the affected area, ensuring that there is an efficient mechanism for immediate delivery of food, shelter and medical supplies for women and children, endeavor to create a special place where internal-displaced mothers can find help with breastfeeding, feed and care for their babies and give support to each other;
• Coordinate other DRRM activities;
• Establish linkage and/or network with other LGUs for DRR and emergency response purposes;
• Establish a city and barangay DRRM Operations Center;
• Give early warning to the most vulnerable sectors (women, children, senior citizens, PWD)to respond to their needs;
• Respond to and manage the adverse effects of emergency and carry out recovery activities to the most vulnerable areas especially to the vulnerable sectors (women, children, senior citizens, and PWD);
• Maintain a database of human resources and their capacities, equipment, directories, and location of critical infrastructures such as hospitals and evacuation centers;
• Serve as secretariat and executive arm of the Local DRRM Council (LDRRMC);
• Recommend through the LDRRMC the enactment of local ordinance consistent with RA10121;
• Prepare and submit, though the LDRRMC and the LDC, the report on the utilization of the LDRRMF and other dedicated DRRM resources to the local COA, copy furnish the Regional Director of the Office of Civil Defense (OCD) and the Local Government Operations Officer of the DILG;
• Involve the most vulnerable sectors (women, children, senior citizens, and PWDs)in risk assessment and planning.
• Monitor established early warning systems for natural hazards such as rain gauges, water level monitoring devices, tidal gauges through the web, and inform the supervisor of any significant information;
Training Section
• Organize and conduct training, orientation, and knowledge management activities on DRRM at the local level;
• Identify, assess and manage the hazards, vulnerabilities and risks that may occur in their locality;
• Identify and implement cost-effective risk reduction measures and strategies;
• Disseminate information and raise public awareness about those hazard, vulnerabilities, and risks;
• Take all necessary steps on a continuing basis to maintain, provide, or arrange the provision of, or to otherwise make available, suitably-trained and competent personnel for effective civil defense and DRRM in its area;
• Organize, train, equip and supervise the local emergency response teams and the Accredited Community Disaster Volunteers (ACDVs), ensuring that humanitarian aid workers are equipped with basic skills to assist mothers to breastfeed;
• Within its area, promote and raise public awareness of, and compliance with RA 10121 and legislative provisions relevant to the purpose of the latter;
• Implement policies, approve plans and programs of the LDRRMC consistent with the policies and guidelines laid down in RA 10121; and,
• Train the most vulnerable sectors (women, children, senior citizens, and PWD)in DRRM, especially in disaster preparedness.
The Administrative Division shall have the following functions:
• Perform administrative functions as required: Budget Preparation; Fund Control; Supply and Procurement Management; Personnel Management; Record and Archiving Management and General Maintenance;
• Provide administrative services/support to all four (4) technical divisions of the PSO;
• Facilitate personal capability building/development through trainings/workshops/ seminars and information-feedbacks;
• Ensure proper management of office equipment and facilities for an effective and efficient operations of the department; and
• Perform such other functions as may be determined by the Office of the City Mayor;
PSO-ADM-PR-01 • Processing of Documents and Communication
PSO-DRR-PR-02 • Provision of Prehospital Care/Safety Services
PSO-DRR-PR-03 • Request of Training and Other DRRM Mechanism Lecture/Drill
MOTORIZED TRICYCLE PERMITTING SECTION
PSO-MTPS-PR-04 • Application for Renewal of MTOP
PSO-MTPS-PR-05 • Inspection for Renewal of LTO Registration of MTOP Holder
PSO-MTPS-PR-06 • Release of Approved MTOP
TRAFFIC OPERATION AND ENFORCEMENT SECTION
PSO-TRF-PR-07 • Issuance of Citation Ticket
PSO-TRF-PR-08 • Traffic Marshall Services
PSO-CSD-PR-09 • Provision of Security Services for Government Buildings, Facilities, Installations, Employees and Clients
PSO-CSD-PR-10 • Provision of Security Services to all Activities and Other City Events
PSO-TED-PR-11 • Provision of Traffic Management Plan
PSO-TED-PR-12 • Provision of Corrective Maintenance for Traffic Signals
PSO-TED-PR-13 • Preventive Maintenance of Traffic Signals
MOTORIZED TRICYCLE PERMITTING SECTION
PSO-MTPS-GL-01 • Guidelines on the Application for Renewal of MTOP
PSO-MTPS-GL-02 • Guidelines on the Inspection for Renewal of LTO Registration for MTOP Holder
PSO-MTPS-GL-03 • Guidelines on the Release of Approved MTOP
2023 Department Plan/Organizational Performance Indicator Framework (OPIF)
2023 SP Approved Annual Investment Program (AIP)
Capacity Development Agenda (2023-2028)
Plantilla of LGU Personnel FY 2024 [Public Safety Office]
PSO-PD-23-3Q • Planning Document for the 3rd Quarter of 2023
EO 1011 – Land Transportation and Traffic Code of the Philippines
Executive Order No. 15, s. 2023 – An Executive Order Amending the GSC DRRM Council
Ordinance 08, s. 2008 – CCTV Installation
Ordinance 11, s. 2008 – Amendment to CCTV Ordinance 08, series of 2008
Ordinance 11, s. 2013 – Code of Ordinances of General Santos City
Ordinance 14, s. 2021 – Ordinance Establishing Bike Lanes
Ordinance 16, s. 2019 – Zoning Ordinance of General Santos City
Ordinance 30, s. 2021 – CCTV Security Camera Interconnectivity Ordinance of General Santos City
Ordinance 37, s. 2018 – Land Transport and Traffic Code of General Santos City
Ordinance 49, s. 2018 – Motorized Tricycle Franchising and Regulatory Board Ordinance
Public Safety Office Citizen’s Charter (2023, 2nd Edition)
RA 3019 – Anti-Graft and Corrupt Practices Act
RA 5487 – Organization and Operation of Private Detective, Watchmen and Security Guard Agencies
RA 7160 – Local Government Code of 1981
RA 10121 – Philippines Disaster Risk Reduction and Management Act
RA 10173 – Data Privacy Act of 2012
RA 11032 – Ease of Doing Business (EODB)
Peace and Order and Public Safety Plan of the City of General Santos (2020-2022)
Local Disaster Risk Reduction and Management Plan (2019-2022)
Financial Documents Transaction Tracker
PSO-QMSF-ADM-01-Rev00 • Routing Slip (Incoming)
PSO-QMSF-ADM-02-Rev00 • Referral Action Slip
PSO-QMSF-ADM-03-Rev00 • Tracer Slip (Outgoing)
Waiver of Treatment, Transport and/or Evaluation
Buayan Isolation Facility Monitoring/Maintenance Checklist
OPERATION AND ENFORCEMENT SECTION
Printed Forms
Statement of Used and Unused Citation Ticket
MOTORIZED TRICYCLE PERMITTING SECTION
Application for Renewal of MTOP Form
Checklist of Requirements for Inspection of Renewal of LTO Registration of MTOP Holder
Checklist of Requirements for Renewal of MTOP/Franchise
Inspection Monitoring Form for Renewal of LTO Registration of MTOP Holder
Monthly Evaluation Report Form
Motorized Tricycle Inspection Form
MTFRB Meeting Attendance Sheet
Processing Monitoring Form for Application for Renewal of MTOP/Franchise
Operator’s Compliance Commitment Form
MTOP Condition Certificate Form
BASIC LIFE SUPPORT
Based on American Heart Association (AHA) 2015 Guidelines
Cardiopulmonary Resuscitation (CPR) & Automated External Defibrillator (AED)
TRAINING FOR HEALTH EMERGENCIES
Heat Stroke and Other Heat-related Problems
Motorized Tricycle Permitting Section
MTPS Presentation for MTFRB Meeting, October 05, 2023
MTFRB Meeting, October 24, 2022
MTFRB Meeting, November 21, 2022
MTFRB Meeting, December 19, 2022
MTFRB Meeting, January 23, 2023
MTFRB Meeting, February 20, 2023
MTFRB Meeting, August 04, 2023
MTFRB Meeting, September 08, 2023
CSD Certificates of Competency
November 2023 Detail Order
CTTMD Certificates of Competency
OPERATION AND ENFORCEMENT SECTION
September 2023 Deployment Plan
MOTORIZED TRICYCLE PERMITTING SECTION
2023 Quarterly Accomplishment Reports
2023 Monthly Accomplishment Reports
September 2023 Accomplishment Report
August 2023 Accomplishment Report
July 2023 Accomplishment Report
June 2023 Accomplishment Report
May 2023 Accomplishment Report
April 2023 Accomplishment Report
March 2023 Accomplishment Report
February 2023 Accomplishment Report
January 2023 Accomplishment Report
MTFRB Resolutions
MTFRB Resolution No. 01 Series of 2022
MTFRB Resolution No. 02 Series of 2022
MTFRB Resolution No. 03 Series of 2022
MTFRB Resolution No. 04 Series of 2022
MTFRB Resolution No. 05 Series of 2022
MTFRB Resolution No. 06 Series of 2022
MTFRB Resolution No. 07 Series of 2023
MTFRB Resolution No. 08 Series of 2023
MTFRB Resolution No. 09 Series of 2023
CTTED Certificates of Competency
FACILITIES MAINTENANCE DIVISION
MANCOM Meeting (June 1, 2023)
DPMT Meeting (July 7, 2023)
MANCOM Meeting (August 15, 2023)
MANCOM Meeting (August 24, 2023)
QMS Team Meeting (September 13, 2023)
Composition of the QMS Team
2/F General Santos City Training Center
Roxas East Avenue,
General Santos City
(083) 877-2479
psolgugensan@gmail.com
CDRRMC Operation Center,
City Hall Compound,
General Santos City
+63 943 461 4548
drrmogensan@gmail.com
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